Automatic Garage Door Not Opening But Motor is Running

A faulty garage door can be very irritating, especially when you are leaving for an important meeting or work. Many problems can prevent the garage doors from opening although the motor is running. Fault in garage door motor is quite often the most common garage door repair problems. However, sometimes, you will notice that the garage door will not open but the motor is running. In some instances, you may need the assistance of a professional garage door repair company.

In this situation, you should try to troubleshoot some common issues before calling for expert garage door services. This article helps you to find out the exact issue with your garage door and how to fix it. Let’s get started…

Reason Why Your Garage Door Is Not Opening But Motor is Running

Many defects in different parts of the garage door can prevent it from opening. Some of these issues include fault in the garage door opener and blockage of photo-eye, etc. You can get rid of these problems by resetting the remote and cleaning the photo-eye respectively.

However, some other problems can be tricky. You need to use different techniques to pinpoint the main issue. If you notice that the motor is running but the garage door doesn’t move, these can be some possible problems:

1. Problem in Garage Motor

If the motor is running but doesn’t open the door, the problem can be with the motor itself. In this case, the motor doesn’t give any motion to the belt, screw, or chain used to open the door. This happens in case of any broken or defective part inside the motor itself. You should call a trained service technician for the garage door repair.

2. Poor Engagement of Garage Door with Opener

The other most common problem is the poor engagement of your garage doors with the openers. When a roller comes off one of the side tracks, the opener of the garage door will be unable to lift the door. Sometimes, heavy objects block the way of door rollers and allow them to slip out.

In some cases, you can re-engage your opener yourself with the help of the owner’s manual. For example, you can raise the door by hand to bring back the rollers into the tracks. However, if you are totally unfamiliar with it, don’t pull on the rope to re-engage the door.

Pulling the rope of an open or partially opened door can be very risky. Because it can close the garage doors with broken springs rapidly causing serious injury or death. It can also damage the garage door itself.

3. Broken Torsion Spring

Many garage doors come with a robust torsion spring located horizontally above the door. The winded up springs of the closed-door create a huge pulling force to lift the door up when opening. Over time, these springs wear out and break. As a result, the door becomes too heavy for the opener to raise it.

In case of a broken torsion spring, you should install a new torsion spring for proper door opening. You should contact a qualified garage door technician for this purpose. Because springs can snap off during installation that can lead to severe injury to anyone near the door.

4. Deficiency in Opener’s Pulling Force

If you have more than five years old opener, it can pull the gate up with a specific amount of force. Over time, you need to increase the amount of force to compensate for damage to the door tracks or rollers. If you don’t increase the force, the opener won’t be able to lift the door.

What do you do when your garage door opener doesn’t work? You can increase the lifting force by turning the nut located on the opener. The location of the nut depends on the types of garage door or brand. After increasing the pulling force, the opener might open the door successfully.

If your opener isn’t more than five years old, you can skip this step. Because newer models come with the nut that can adjust the pulling force of the opener automatically.

5. Call A Garage Door Repair Company

If the aforementioned methods don’t work, it’s time to call a professional garage door repair company. Even if you have already pointed out the exact problem, you will have to contact a proficient technician for repairing.

If there is no fault in the motor and openers, a circuit board or a logic board might be faulty. Damaged garage door cables can also prevent the door from opening. Different units like openers have an average lifespan of 10 – 15 years. Therefore, if they have completed their average lifespan, you should install a new one rather than paying to fix an older model.

Prevent the Problem From Happening in the Future

The most effective way to ensure the condition of the garage door opener is to perform regular checks. During the examination, make sure that everything is in the right position and ready to move when needed.

You should lubricate all moving parts for smooth movement. Regularly examine the door tracks to ensure that nothing is blocking them. Clean them out so that the door can run freely up and down the tracks without any issue.

Over time, the door can take scratches and even dents from the elements. If you notice any dent in the door, try to remove them. It’s better to call an expert technician for this purpose. Otherwise, things can become worse due to your carelessness.

Call a Professional Garage Door Repair Company Today!

There are many reasons why the door won’t open i.e. broken door springs, closed tracks, loose cables, etc. First of all, try to find out the exact problem and resolve that if possible. Don’t forget to terminate the circuit when dealing with cables. The user manual can be very helpful to resolve many simple problems. If you do need further assistance, then call a professional San Antonio garage door repair company.

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